Office of the Governor Rick Perry

Employment at the Office of the Governor

Human Resources

  • (512) 463-5873
  • Email Us
  • (512) 463-8464 fax
  • Address: 1100 San Jacinto
    Austin, Texas 78701

Quality Assurance Specialist II

Job #: 2014-29
TWC Job #: 6936141
Opening Date: 03/11/2014
Closing Date: Until Closed
Travel Required: 50%
Monthly Salary: *$3,228.83- $3,500.00
Position Location: 1100 San Jacinto, State Insurance Building
Group Step: B18
Class: 5527

*Salary Commensurate With Experience


The Quality Assurance Specialist position performs complex (journey-level) quality assurance work and is assigned to the Office of the Governor’s (OOG) Criminal Justice Division (CJD). The Quality Assurance Specialist is responsible for monitoring for compliance with three of the four core federal Juvenile Justice and Delinquency Prevention (JJDP) Act requirements.  This responsibility requires a detailed knowledge of the core requirements and processes for local law enforcement and other juvenile holding agencies to get into and remain in compliance.  Works under general supervision, with moderate latitude for the use of initiative and independent judgment.


  • Maintains working knowledge of all federal legislation, regulations and federal registers related to the Deinstitutionalization of Status Offenders, Sight and Sound Separation and Jail Removal core requirements of the Juvenile Justice and Delinquency Prevention Act.
  • Conducts on-site monitoring of adult jails, lockups, juvenile detention centers, court holding facilities and temporary holding facilities for compliance with the Juvenile Justice and Delinquency Prevention Act core requirements.
  • Provides on-site interpretation of the federal regulations as they relate to each facility.
  • Reviews local agency policies and procedures and advises on revisions to bring the agency into compliance.
  • Collects, verifies and analyzes data on juveniles held securely.
  • Collects and reviews holding logs from law enforcement agencies and monthly reports from state juvenile detention centers.
  • May assist in maintaining up to date policies and procedures manual, updating reporting forms, updating list of facilities and sight and sound separation levels.
  • Provides training and technical assistance to state and local agencies on compliance rules and regulations.
  • Conducts office work related to on-site monitoring, such as drafting correspondence, filing, and updating database information.
  • Attends Board meetings when requested to provide updates on Texas' compliance status and obstacles to compliance.
  • Performs all other related duties as assigned.


Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment. Prefer experience as a Juvenile Probation Officer, Juvenile Corrections Officer, Juvenile Detention Officer or Law Enforcement Officer, working directly with juveniles in a residential or case management capacity, or auditing/compliance monitoring within the juvenile justice field.


To apply, you may download the uniform State Employment Application or request an application from the Office of the Governor Human Resources Division, State Insurance Building, 1100 San Jacinto, Room 2.300, Austin, Texas, 78701. If required in this posting, copies of college transcripts must be provided concurrent with application for further applicant consideration. For additional information, please call 512- 463-5873, or visit our agency's website. Dial 7-1-1 for Relay Services.

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit:

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process:

Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor's Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.